Why isn’t anyone talking about the fact that Intuit has decided it is not important to make its accounting/bookkeeping desktop products compatible with Windows 10?
When I bought a new laptop recently, it had Windows 10 on it. I went to install my QuickBooks 2014 Accountant software, and discovered that my QuickBooks looked all strange when it was installed. The icons on the top are barely visible, and the drop-down calendar for the date field is all squished together. Similarly, the list of Vendors is squished and hard to read.
What’s going on? I did some research, and discovered that Intuit does guarantee that QuickBooks 2014, or QuickBooks 2015, or QuickBooks 2016, are compatible with Windows 10. Wow. That is a big deal.
What I surmise is that Intuit is trying to move customers over to QuickBooks Online. They have been beefing up the capability of that product over the past few years, and now it is a pretty good match for QuickBooks desktop. However, it can be much more expensive. QuickBooks Online is a subscription, with a pricetag of $13, $27, or $40/month, depending on the level you purchase. So that means you are paying every month, not simply buying a software once that will last you a few years. QuickBooks supports its desktop product for three years (that means you get updates, the add-on services work, and you can get service on the software), which is 36 months. QuickBooks Pro 2016 is currently on sale for $200, down from $300.
So, the one-time purchase of the desktop product, if it worked on Windows 10, would serve you well for the next three years. However, if you have Windows 10 already, it won’t work for you, so if you want to keep on using the QuickBooks accounting program, you really have to switch to QuickBooks Online. Which is $13/month or $468 for three years. That’s at current prices – Intuit could decide to increase the subscription cost within the next three years. It’s a lot more money for Intuit per subscriber than the $200 sale price or even the $300 list price for the new desktop version of QuickBooks. Not to mention the fact that the desktop version allows the purchaser to create an unlimited number of company files using the software, whereas the online version is for one company only.
It feels like a radical move from Intuit, and an awfully heavy-handed one. So I am wondering why there isn’t more talk about it. I wonder if there will be a backlash when people start to realize what is happening. I’d love to hear from anyone who knows more, or anyone who is using QuickBooks desktop with Windows 10.